Support Center

Get help and find answers to questions about Whil, subscriptions, or mindfulness and yoga training.



Knowledge Base

  1. ABOUT WHIL - COMPANY  

    1. What is Whil?
    2. Where does the name Whil come from?
    3. What is Whil's mission?
  2. ABOUT GROW 

    1. What is Grow?
  3. ABOUT WHIL - CONTACT US 

    1. Where can I get help?
    2. Where can I send feedback ?
    3. What social media channels can I find Whil on?
  4. SUBSCRIPTIONS - PAID ACCOUNTS 

    1. What’s included in a subscription?
  5. SUBSCRIPTIONS - COMPANY ACCOUNTS 

    1. Do you offer group or corporate subscriptions?
    2. How much of a discount will I get when subscribing through Whil for Companies?
  6. SUBSCRIPTIONS - REGISTRATION 

    1. How do I register for an account at Whil?
    2. Why do you need to know my age at registration?
    3. I have a gift code. How do I redeem it?
  7. STARTER KIT - HOW TO GET STARTED 

    1. I registered an account with Whil, now how do I get started?
    2. How do I access the Whil library?
  8. STARTER KIT - SITE TOUR 

    1. Where do I play a session?
    2. Can I use Whil on my phone or tablet?
    3. Can Whil sessions be accessed without an internet connection?
    4. Can I download sessions for offline use?
  9. STARTER KIT - SERIES & SESSIONS 

    1. What is a “session” and what is a “series”?
    2. Can I change, jump ahead or skip through series and sessions once I’ve started?
    3. Can I go back and repeat sessions I’ve already done?
    4. Does the length of the meditation session matter?
    5. How do I change duration on the mindfulness training sessions?
  10. ACCOUNT SUPPORT - CONTACT 

    1. Who can I contact if I have a question about my account?
  11. ACCOUNT SUPPORT - SETTINGS 

    1. How do I edit my account information?
    2. I forgot my password. How do I reset it?
  12. ACCOUNT SUPPORT - MANAGE SUBSCRIPTION 

    1. How do I cancel my subscription?
  13. TECHNICAL SUPPORT - CONTACT 

    1. Who can I contact if I need technical help?
    2. The session is freezing or not playing.
    3. Can I download the sessions as MP3s?
    4. How many devices can your Whil account be used on?
  14. WHIL FOR COMPANIES - FAQ 

    1. What is Whil for Companies?
  15. MINDFULNESS - BEFORE YOU BEGIN 

    1. What kind of meditation is Whil?
    2. Can anyone learn mindfulness meditation?
    3. Don’t I need live training to really get the benefits of mindfulness meditation?
    4. What can I expect in a Whil mindfulness training session?
    5. I’m experiencing a medical or clinical psychological condition. Can Whil mindfulness training help?
  16. MINDFULNESS - PRACTICE TIPS 

    1. What tips are there for getting started with a Whil mindfulness training sessions?
    2. Where should I practice mindfulness training?
    3. When should I practice mindfulness training?
    4. What should I wear to practice mindfulness training?
    5. I’m new to mindfulness. What series or session should I start with?
  17. MINDFULNESS - FAQ  

    1. How does Whil define mindfulness?
    2. What is meditation and mindfulness?
    3. What’s the difference between mindfulness and relaxation?
    4. What’s the difference between meditation and yoga?
    5. How does Whil compare to MBSR?
  18. MINDFULNESS - BENEFITS 

    1. What are the benefits to having a mindfulness practice?
    2. Why should I learn to meditate?
    3. Can you recommend resources for learning more about the science behind meditation?
  19. YOGA - BEFORE YOU BEGIN 

    1. Why yoga?
    2. What are these session videos like?
    3. Can anyone learn yoga?
    4. I’m not flexible. Can I still do yoga?
    5. I’m overweight. Can I still do yoga?
  20. YOGA - PRACTICE TIPS 

    1. What do I need to begin yoga?
    2. Tips for getting the most out of the yoga sessions
    3. Why are you supposed to not eat for a few hours before doing yoga?
    4. When should I practice yoga?
    5. How often should I practice yoga?
  21. YOGA - FAQ 

    1. What is yoga?
    2. Is yoga a religion?
    3. Why is it called a yoga “practice”?
    4. What’s the difference between yoga and meditation?
    5. How is yoga different from other fitness methods?
  22. YOGA - BENEFITS 

    1. What are the benefits to practicing yoga?
  23. WHIL TRAINING LIBRARY 

    1. Will you be adding new content to the Whil training library?
    2. Where can I send feedback about a session?
    3. Can I make a request for a new session to be added to the library?
  24. DATA PRIVACY 

    1. How do you protect user privacy to comply with HIPPA?
    2. What data do you track for company groups?
    3. What data do you share with my Whil for Companies group administrators?
  25. All articles 

    1. Where can I get help?
    2. What is Whil?
    3. I registered an account with Whil, now how do I get started?
    4. Where do I play a session?
    5. What is a “session” and what is a “series”?
    111 articles 

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